The WaveBL platform offers guidance and support in various media. In written articles, videos, and live chat.
Option 1 - Guidance Articles - Click the Question Mark
Clicking the question mark on the bottom right will pop up a list of guides for Admin users. Select the relevant guide of your interest.
Option 2 - Articles and Videos - Click the Knowledge Base Button
Clicking the Knowledge Base menu item on the bottom left will open the articles repository and the video guides. The knowledge base offers a wide range of content, including:
- Step-by-step articles for the various available operations on the WaveBL platform
- Product updates
- Best practice ”How to” videos
Note: The knowledge center content is sorted by topics. Navigate to get the information that will help to answer your questions.
Option 3 - Support from the Help center
Clicking the Help menu item on the bottom left will open a popup window on the right side, offering three options:
- Access to the Knowledge Base
- Contact WaveBL support
- Book a session
Option 4 - Live Chat
Click the Live Chat icon on the bottom right, then click the New Conversation button in the popup window to start a live conversation with WaveBL support.
Enter your details in the popup window and click Submit and continue to start a live chat with WaveBL support.